ABOUT
GEARHEAD TRAINING
Our mission is to provide the best training, coaching and motivation your dealership’s service advisors, technicians and service managers. Training focused on critical customer contact areas! A service associate trained by Gearhead Training is focused on serving your customers.
Delivering WOW service is our differentiator.
OUR
MISSION
OUR MISSION IS TO TRAIN, COACH & MOTIVATE SERVICE ADVISORS, TECHNICIANS & MANAGERS
PROVIDE TRAINING FOCUSED ON CRITICAL CUSTOMER CONTACT AREAS
SERVE OUR CUSTOMERS BY PROVIDING TRAINED DEALERSHIP SERVICE ASSOCIATES
DIFFERENTIATE OURSELVES BY DELIVERING WOW SERVICE
our
CORE VALUES
Don’t #@!% the customer
We win as a team
Lead with a servant's heart
Deliver great results
EXTRAORDINARY
EXPERIENCE
Our lead instructor, Bob Charbeneau has been training service departments for more than 40 years. He has performed all roles in a service department, from technician to service director, as well as managed regional and national locations.
TAKE YOUR CUSTOMER EXPERIENCE
AND RO TO NEW LEVELS
Are you ready for us to assist you in creating an action plan to maximize and harness your dealership service opportunities? Or, do you need more information? Bob has trained hundreds of locations for over 30 years and we are ready to do the same for you! Schedule a call today and we’ll discuss your needs. We can evaluate your unique situation and recommend a custom plan, specifically for your dealership.