LOOKING FOR A CAREER...INSTEAD OF A JOB? DON'T HAVE THE NECESSARY TRAINING?
GEARHEAD TRAINING CAN HELP!
- Let us show you how to change your future…and find a rewarding career.
- There is no cost to you for the training or career position placement.
- Earn Between $50,000-$100,000/Year or more in the 3rd largest industry in America!
- Male and Female applicants are needed immediately to fill huge employment shortages in the Automotive Industry.
Training can be done online, on your own time, while you are still working.
YOU WILL RECEIVE...
CSI TRAINING
Focused training on the six critical customer touch points during a service visit.
TECHNICAL TRAINING
Gain foundational knowledge of automotive systems and maintenance procedures.
SOFTWARE TRAINING
Training on dealership management software and other relevant tools.
OUR ROAD TO WOW
SERVICE ADVISOR
TRAINING TOUCHPOINTS
Telephone Handling
Customer Reception
Keeping Customers Updated
Multipoint Inspections
Active Delivery
CSI Follow-Up
TRAINING
TOOLS
TRAINING VIDEOS ON DEMAND
DOWNLOADABLE TRAINING MANUALS
WORD TRACK SCRIPTS
REQUIREMENTS TO APPLY
For those interested in entry-level positions such as a Service Consultant or Greeter, dealerships typically look for the following qualifications, and they often provide training to help you succeed:
- High School Diploma or Equivalent: Basic educational qualification is required.
- Strong Communication Skills: Ability to clearly and effectively communicate with customers and team members.
- Customer Service Orientation: A passion for providing excellent customer service and ensuring customer satisfaction.
- Basic Automotive Knowledge: While extensive automotive knowledge isn’t necessary for entry-level positions, a basic understanding and interest in vehicles is beneficial.
- Problem-Solving Abilities: Capability to think on your feet and resolve issues as they arise.
- Attention to Detail: Ensuring accuracy in documenting customer concerns and service requests.
- Organizational Skills: Ability to manage multiple tasks and appointments efficiently.
- Good Driving Record: A clean driving record is important, as you may need to move vehicles around the lot or take them on test drives.
- Drug-Free: Maintaining a drug-free status is crucial for safety and professionalism in the workplace.