PRODUCES RESULTS
INCREASE PREMIUM SERVICE SALES BY 30%
REDUCE SERVICE CUSTOMER DEFECTION
INCREASE CUSTOMER SATISFACTION SCORES
STANDARDIZE CUSTOMER TOUCH POINTS
FOR INSTANT ACCESS TO OUR FREE EBOOK, ENTER YOUR INFORMATION AND CLICK DOWNLOAD NOW
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MOST SERVICE ADVISOR TRAINING
DOES NOT WORK
75%
of service advisor training is lost after just 6 days with traditional programs!
With GearHead Training, that doesn’t have to happen!
GEARHEAD TRAINING NEVER LEAVES
SERVICE ADVISORS ARE CONSTANTLY TRAINING
GEARHEAD IS ALWAYS MENTORING SERVICE ADVISORS
YOUR ADVISORS ARE CONSTANTLY IMPROVING
HOW GEARHEAD TRAINING
IS DIFFERENT
Service Advisor Training available 24/7 on any platform
Multiple formats of learning to accommodate different learning styles (Visual, Auditory, and Kinesthetic)
Service Advisor testing after each module to ensure early retention
Required role-plays to reinforce learning and understanding concepts
Graded live and/or video demonstrations to allow users to understand easier
Three levels of service advisor certification to develop mastery in each area
Progress reports to track dealership employee engagement
GEARHEAD TRAINING IS THE ULTIMATE TRAINING MACHINE FOR SERVICE ADVISORS, TECHNICIANS AND SERVICE MANAGERS.
AVAILABLE ON ANY PLATFORM 24/7.
Our
SERVICES
ONLINE TRAINING
Available 24/7, on any platform, making training easy for you and your staff. Sign Up today!
IN-DEALERSHIP TRAINING
Customized, in-store training. Technician to Service Director, we have you covered.
TESTIMONIALS
WHAT SERVICE ADVISORS
WILL LEARN?
What to Say, When to Say it, and how to answer any Questions or Objections.
To follow a Customer Friendly ROAD TO THE SERVICE SALE related to the proper care of their vehicle.
How to get 50%+ MPI Closing Ratios on inspection results of Customer needs.
How to use the 6 'Road to WOW' Customer Touch Points training we have developed over 30 years of training experience.
How to retain each Customer for Life and drive CSI to new levels of WOW!
How to provide a Consistent WOW Customer Service Experience.
READY TO TAKE YOUR BUSINESS
TO ALL NEW LEVELS?
Are you ready for us to assist you in creating an action plan to maximize and harness your dealership’s service opportunities? Or, do you need more information? Bob has trained service advisors, technicians and service managers in hundreds of locations for over 30 years and we are ready to do the same for you! Schedule a call today and we’ll discuss your training needs. We can evaluate your unique situation and recommend a custom plan, specifically for your dealership.